Welcome to Coachmans Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
***The practice received a GOOD rating from the CQC***
The practice was recently inspected by CQC ( Care Quality Commission ) and we are pleased to report that we received a GOOD rating from them. If you wish to see the report please click here .
*** New General Data Protection Regulations ***
The law for data protection changed in May 2018. For more information click here.
Use eConsult to contact us
Click on the banner on our home screen to contact us via eConsult. Do not attend the surgery unless invited, and please keep our phone lines free for emergency calls.
Face Covering exemptions in shops**
Please be advised we are unable to provide an exemption letter or card for patients not wishing to wear a face covering in public. It is sufficient for an individual to self-declare this. Go to https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own/face-coverings-when-to-wear-one-and-how-to-make-your-own#exemptions-to-wearing-a-face-covering-where-they-are-mandated for more information.
COVID-19 Certification for sickness
Please see " Medical Certification " for more information and the Coachmans Medical Practice letter for COVID-19 Sickness.
NEW Doorbell system
We are operating a new doorbell system at the front foor for patients attending the surgery, please speak clearly into the monitor when arriving and a receptionist will answer.
Carers Support during COVID
Please see https://www.coachmansmedicalpractice.co.uk/info.aspx?p=3 for more information. Due to COVID, all face to face with carers has been suspended and they have dedicated their time and resources on supporting carers through their response line (0300 028 888)
Face masks for all appointments
Please ensure that face coverings (i.e. scarf, mask, bandana etc) are worn for all appointments at the Practice. We do not have sufficient supplies to provide these for patients.
COVID-19 Research opportunity
See below (image attached to this link), or clink this link here for access to the COVID survey. Surveys will close on the 4th August 2020.
Dementia Connect Support Line
This service connects those affected by dementia with free support and advice available by telephone and online. From practical advice about living with dementia, to someone to talk to when things get tough. Call 0333 150 3456 (Mon-Wed 9am-8pm, Thurs-Fri 9am-5pm, Sat-Sun 10am-4pm).
We are looking for patients interested in joining our patient participation group. For more information click here.
LIVI is now live
Download the APP to see an NHS GP via video consultation. Open Mon-Fri 7am-10pm and Sat-Sun 8am-4pm.
NHS 111 NOW ONLINE
NHS 111 now offers access via an online website. Fore more information click here
Repeat Prescriptions are Changing
The way repeat prescriptions are carried out has changed. We now only accept prescription requests from you or your carer. Pharmacies will no longer be able to do this for you.
What do you need to do?
1. Order online through our website (after registration)
2. Visit the practice and order in person
3. Post your repeat prescription request to us.
The Tilgate parkrun takes place every Saturday at 9am. It's a 5km run and free to join - all you have to do is register with parkrun before your first run. Everyone runs for their own enjoyment so parkrun is open to all, whatever your pace! For more information click here.
New Cancer Support Page
Following a informative Cancer Research education meeting, we have a new page on the website aimed at providing services, support and advice to those affected by cancer. To view the page click here.
Change your drinking habits
DrinkCoach online coaching sessions offer professional, convenient and confidential discussions about your drinking where you can receive expert guidance from an alcohol treatment specialist. For more information click here .
Do you have any communication needs?
Read the following AIS Handout and if you have any communication needs listed please let a member of staff know at reception.
Autism Support Crawley
Following the success of Coachmans Medical Practice Autism Awareness Open Afternoon and the completion of staff training, we are proud to announce that Coachmans is now an Autism Friendly Practice.
Do you care for someone on the autistic spectrum or who has social communication difficulties? If so, you are warmly invited to join the Carers' Support Group of Autism Support Crawley. For more information click here.
New Cancellation Line
You can now leave an appointment cancellation message 24 hours a day by dialing 01293 583320 and selecting option 2 to leave a message on the cancellation line.