calendarWe now offer online consultations via eConsult. Go to to contact a GP or Nurse, or seek self-help information regarding a medical concern. A doctor or nurse will respond to your medical query by the end of the next working day or sooner.

  • Using eConsult you can consult at a time that suits you, from home or work, day or night, without having to wait for an appointment or queue on the phone for help, and might save you coming into the Surgery.


Patients can access LIVI online appointments. See an NHS GP in minutes via video consultations or book an appointment. Access to medical advice, prescriptions and referrals.

Open Mon-Fri 7am-10pm and Sat-Sun 8am-4pm.

Download the app to get started TODAY, or visit for more information.

Should you wish to arrange an appointment please contact the surgery on 01293 583320 during normal opening hours.

We operate an “advance booking appointment system” and therefore request that if you are unable to attend your booked time slot please let us know as soon as you can so that we can offer it to someone else. If you repeatedly fail to attend booked appointments you may be asked to leave the surgery and register with another practice.

Triage Team

Did you know that we operate a Triage system which may be easier for you than a booked appointment?

The triage system exists to offer telephone advice for common ailments, minor illnesses or emergency contraception.

This team can also arrange emergency appointments with a doctor should they feel it appropriate.

To make use of this service please call reception between 8:30-9:45am or 2-3:00pm giving brief details and one of the Triage team will call you back.

Please note that problems are prioritised according to urgency.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

There is now the option to leave a appointment cancellation message via our new telephone system 24 hours a day when you dial 01293 583320.

One Appointment, One Problem

Before you see the GP, work out what you are worried about. Highlight your concerns. Think about how you would describe your symptoms and get to the point without keeping important information to the end. Note that too many problems distract the doctor on dealing with your main problem and the doctor may be more likely to rush. Therefore we request that you address only one problem per appointment.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website