Ordering your repeat prescriptions is easy. You can let us know which items you need via Online Services (or the NHS App) or sending us an email to firstname.lastname@example.org - this is the easiest option for you and us! We offer the facility to order repeat prescriptions online via the link at the top of this page. Please note you will need to obtain login details before you can use this service and also be required to show photo ID.
If you send your request via email to email@example.com. Please include your name, date of birth and the first line of your address. Please note we still request 72 hours for emailed requests. Additionally, health concerns and queries will not be dealt with you must consult via triage.
If you don't have access to the internet you can request prescriptions by handing in the retained part of your last prescription marking the items you need. If you do not have this slip of paper we can accept a written note delivered to the surgery either by hand or post.
Please note that we do not take requests over the phone unless you are over 75 years old, housebound or disabled.
Please allow 72 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.
Pharmacy Collection Service
To help you further we can arrange for the completed repeat prescription to be delivered direct to your nominated pharmacy so you can collect your medicine(s) quickly. We have arrangements for this service with the following pharmacies:
- Broadfield’s Chemist
- Bewbush’s Chemist
- Gossops Green's Chemist
- Tilgate's Chemist
One last note to be aware of is that if you request medication that is not prescribed to you on a regular basis the doctor may request to see you before issuing a prescriptions – we will contact you if this is the case.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
Patients on repeat medication will be asked to see or have a telephone review with a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
If your annual review requires you to have a Blood Test or Blood Pressure check and you have had these done, you can complete an online medication review at https://coachmansmedicalpractice.webgp.com/reviews
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.