Repeat Prescriptions

Ordering your repeat prescriptions is easy. You can let us know which items you need via Online Services (or the NHS App) or sending us an email to - this is the easiest option for you and us! We offer the facility to order repeat prescriptions online via the link at the top of this page. Please note you will need to obtain login details before you can use this service and also be required to show photo ID.

If you send your request via email to Please include your name, date of birth and the first line of your address. Please note we still request 72 hours for emailed requests. Additionally, health concerns and queries will not be dealt with you must consult via triage.

If you don't have access to the internet you can request prescriptions by handing in the retained part of your last prescription marking the items you need. If you do not have this slip of paper we can accept a written note delivered to the surgery either by hand or post. Alternatively there are request forms at the front of the surgery. 

Please note that we do not take requests over the phone unless you are over 65 years old, housebound or disabled.

Please allow 72 hours for prescriptions to be processed and remember to take weekends and bank holidays into account.

Pharmacy Collection Service

To help you further we can arrange for the completed repeat prescription to be delivered direct to your nominated pharmacy so you can collect your medicine(s) quickly. We have arrangements for this service with the following pharmacies:

  • Broadfield’s Chemist
  • Boots
  • Sainsbury’s
  • Asda
  • Bewbush’s Chemist
  • Gossops Green's Chemist
  • Tilgate's Chemist

One last note to be aware of is that if you request medication that is not prescribed to you on a regular basis the doctor may request to see you before issuing a prescriptions – we will contact you if this is the case.

Medication Reviews

Patients on repeat medication may be asked to see or have a telephone review with a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications, a notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.